Responsible Disclosure Policy
Last updated: December 2024
Our Commitment to Security
At White Label Solutions, we take the security of our systems and the protection of our clients' data seriously. We believe that responsible disclosure of security vulnerabilities helps us maintain the highest standards of security and protect our users.
Reporting Security Vulnerabilities
If you discover a security vulnerability in our systems, applications, or services, we encourage you to report it to us responsibly. Please follow these guidelines:
- Email us at security@whitelabelssolutions.com with details of the vulnerability
- Provide clear steps to reproduce the issue
- Include screenshots or proof-of-concept if applicable
- Do not access, modify, or delete data that doesn't belong to you
- Do not perform actions that could harm our services or users
Our Response Process
When you submit a security report, we commit to:
- Acknowledge receipt of your report within 48 hours
- Provide an initial assessment within 5 business days
- Keep you informed of our progress throughout the investigation
- Credit you for the discovery (if desired) once the issue is resolved
Safe Harbor
We will not pursue legal action against researchers who discover and report security vulnerabilities according to this policy, provided that research is conducted in good faith and follows responsible disclosure practices.
Contact Information
For security-related inquiries, please contact us at:
Email: security@whitelabelssolutions.com
PGP Key: Available upon request